Privacy Policy

Effective Date: 23/12/2023

Castle Brews is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or purchase our tea and coffee products. By accessing our website or providing your information, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect various types of information, including:

  • Personal Information: Name, contact details, billing and shipping addresses.
  • Payment Information: Credit/debit card details or other payment information.
  • Transaction Information: Details about your purchases and interactions with us.
  • Log Data: Information about your device, IP address, browser type, and pages visited.

2. How We Use Your Information

Castle Brews uses your information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases and provide customer support.
  • To personalize your experience and improve our products and services.
  • To send promotional emails, newsletters, or updates with your consent.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except as outlined in this Privacy Policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

4. Cookies and Tracking Technologies

Castle Brews uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some functionalities of our website.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. Castle Brews is not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites.

7. Children’s Privacy

Castle Brews does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to the Privacy Policy

Castle Brews may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@castlebrews.in

Thank you for entrusting Castle Brews with your privacy. Cheers to an enriching tea and coffee experience!

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